Privacy Policy

YICKOI™ / YOUR PRIVACY

Privacy Policy.

Your privacy matters to us. This Privacy Policy explains what information may be collected when you visit yickoi.com, place an order, contact our team, or otherwise interact with our services, and how that information may be used and protected.

Company Information

Brand Name: yickoi™

Website: yickoi.com

Company Name: Dongguan Moranxi Technology Co., Ltd.

Legal Representative: Sun Sheng

Company Address: Room 601, No. 6 Fengning Road, Humen Town, Dongguan City, Guangdong Province

Unified Social Credit Code: 91441900MAKC31J63M

Email: service@yickoi.com

Customer Support Phone: +86 13244988744

Customer Service Hours: 8:00 AM–6:00 PM China Standard Time (UTC+8)

01 / OVERVIEW

Your Information, Handled With Care.

When you use our website or purchase products from yickoi™, certain information may be needed to provide the services you request. We aim to collect only information that is reasonably relevant to operating our store, processing orders, providing customer support, improving the shopping experience, and meeting applicable obligations.

This policy describes the main categories of information we may collect, why we use it, how it may be shared, and the choices that may be available to you.

Last Updated: October 16, 2026   ·   This Privacy Policy may be updated from time to time as our services, practices, or legal requirements change.

02 / INFORMATION WE COLLECT

What Information May We Collect?

The information we collect depends on how you interact with yickoi.com. For example, we may receive information directly from you when you create an account, place an order, contact customer service, or submit information through our website.

Information You Provide

This may include your name, email address, telephone number, billing information, shipping address, order details, and information you choose to provide when contacting us.

Order Information

When you purchase a product, information associated with the transaction may be collected so that we can process, fulfill, deliver, and support your order.

Device Information

When you browse our website, technical information such as browser type, device type, approximate location, IP address, operating system, and interaction data may be collected automatically.

Communication Information

If you contact us, we may retain the information contained in your message and any information needed to respond to or resolve your request.

03 / HOW WE USE INFORMATION

Why Do We Use Your Information?

We may use information collected through our website for purposes that are reasonably connected with providing and operating our services.

  • To process and fulfill purchases made through our website.
  • To arrange shipping, delivery, returns, refunds, or other order-related services.
  • To communicate with you about your order, account, or customer service requests.
  • To answer questions about yickoi™ products and assist with issues that may arise after purchase.
  • To maintain, operate, secure, and improve our website.
  • To understand how visitors use our website and identify opportunities to improve usability and product presentation.
  • To prevent, detect, and investigate fraudulent, abusive, unauthorized, or potentially harmful activity.
  • To comply with applicable legal, regulatory, accounting, or administrative requirements.

04 / PAYMENTS

Payment Information

Payments made through our online store are processed using payment services available through the Shopify commerce environment and applicable payment providers.

Depending on the payment method selected at checkout, your payment information may be handled directly by the relevant payment processor. We do not need to retain complete payment card information for the ordinary operation of your order.

Payment providers may process information according to their own privacy policies and security practices.

05 / COOKIES & TECHNOLOGIES

Cookies & Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support essential website functions and help us understand how visitors interact with our online store.

These technologies may help remember items in your shopping cart, maintain website functionality, understand traffic, measure performance, and improve the way our pages are presented.

Some technologies may be provided by third-party services. Your browser may provide controls that allow you to manage or block certain cookies. Disabling some cookies may affect the availability or functionality of portions of the website.

06 / INFORMATION SHARING

When May Information Be Shared?

We may share information when reasonably necessary to operate our business and provide the services requested by you.

  • With service providers that support website operation, payment processing, order fulfillment, shipping, customer support, analytics, security, or related business functions.
  • With shipping and fulfillment partners when information is necessary to deliver an order to you.
  • With professional advisers or relevant parties where reasonably necessary to protect our legal rights or business interests.
  • When disclosure is required by applicable law, regulation, legal process, or a valid governmental request.
  • In connection with a business transaction such as a merger, restructuring, acquisition, financing, or transfer of assets, where legally permitted.

We do not intend to use customer information for purposes that are unrelated to the operation of our services except where permitted by law or otherwise explained to you.

07 / THIRD-PARTY SERVICES

Services Outside Our Store

Certain services supporting our store may be provided by independent third parties. These providers may process information according to their own terms and privacy policies.

Our website may also contain links or references to websites operated by other parties. Once you leave yickoi.com, the privacy practices of the third-party website will apply. We recommend reviewing the applicable privacy information before providing personal information to another service.

08 / DATA RETENTION

How Long Is Information Kept?

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting applicable legal or accounting requirements.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

09 / DATA SECURITY

How Do We Protect Information?

We take reasonable measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot promise absolute security of information transmitted through the internet.

We encourage you to use appropriate care when communicating sensitive information online and to keep account credentials, where applicable, confidential.

10 / YOUR CHOICES

Your Privacy Choices

Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information.

  • You may ask for information about the personal data we hold about you.
  • You may request correction of inaccurate information.
  • You may request deletion of certain information where applicable.
  • You may have the right to object to or restrict certain processing activities.
  • You may have choices regarding certain marketing communications.

These rights can vary depending on your location and applicable law. We may need to verify your identity before completing certain requests.

11 / COMMUNICATIONS

Marketing & Promotional Messages

If you choose to receive promotional communications from yickoi™, we may use the contact information you provide to send information about products, offers, updates, or other store-related content.

You may unsubscribe from promotional email communications by following the unsubscribe instructions contained in the relevant message, where available.

Please note that even if you opt out of promotional communications, we may still need to send service-related communications concerning your orders, transactions, or other necessary account or customer support matters.

12 / CHILDREN'S PRIVACY

Information From Children

Our online store is intended for general consumers and is not specifically directed toward children who are below the age at which they may lawfully provide personal information in their jurisdiction.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that the matter can be reviewed and appropriate steps can be considered.

13 / INTERNATIONAL PROCESSING

Where Information May Be Processed

Depending on where you live and where our service providers operate, information associated with your use of our website or your order may be processed or stored in countries other than your own.

Where applicable, information transfers will be handled in accordance with relevant legal requirements and appropriate safeguards.

14 / POLICY UPDATES

Changes To This Privacy Policy

We may update this Privacy Policy when our business practices, website features, service providers, or applicable legal requirements change.

When changes are made, the revised version will be posted on this page with an updated date where appropriate. We encourage you to review this page periodically so you remain informed about how information is handled.

Your continued use of the website after an updated policy is posted may be subject to the revised policy to the extent permitted by applicable law.

15 / PRIVACY QUESTIONS

Questions About Your Privacy?

If you have a question about this Privacy Policy, would like to understand how your information is handled, or wish to make a privacy-related request, please contact our support team with enough information for us to understand and respond to your inquiry.

service@yickoi.com